click a client to see every enquiry they have made
Client
Type
Enquiries
Last event
Future booking
Management only
Administration
Venues
Daily charges. Charged once per day, however many venues are used: cleaning on any day with a function in a
venue, the décor royalty on any day with a function ticked Decorations.
The room types this property sells. The three below are the GM’s own, read off
his room bookings. Another property replaces them outright.
Every room price on a quote comes from this table. Extra pax is worked out from Capacity: guests beyond rooms × capacity are charged at the extra-pax rate.
Everything a quote charges that is not a venue, a room or a menu — the liquor
licence and bar counter, the Extras tab’s list, corkage and the hall-surcharge rounding
step. Sports and their equipment have their own tab. Where it is used decides which screen a row appears on. An
empty price reads “not set” on the quote, never ₹0.
Which activities raise a notification on the booking’s Overview by themselves.
Every typed message is a notification already; these are the ones the system adds when
something happens — a payment, a quote, a stage. Switch each on or off, say who it is for
and how urgent it is. A raised notification never carries an amount.
The decision tree — each stage’s Next steps. For every stage: its own notification (too long in the stage, at a
priority — management can silence it for one booking), and each row — the button’s words, what the tile says after
the press, where it goes (a stage, the same stage, Reject / Cancel, or a tab) and the timer that then runs. When the timer runs
out without a next press, its to-do goes to that department at that priority. A quote or a payment logged on Billing is a row
too. Every press asks first and is logged on the booking’s Activity; Undo last step on the Stages list reverses it.
Watchers — not tied to a button.
Each rule is on or off, is for one or more departments or for everyone, and has the
numbers it works from — days at a stage, hours to reply, the share of the quote that counts as paid.
The starting numbers are estimates: change them here and the list follows. A rule’s weight multiplies
its place in the order (1 is normal, 2 is twice as pressing).
How the list is ordered and shown.
Each to-do scores its points — days overdue plus how soon the event is — lifted a little for a bigger
quote and multiplied by its rule’s weight; the highest comes first. A rule weighted at or above the
“Important” setting can turn red and cannot be put off with Later. The
Later choices, how many items show before “Show all”, and the Dashboard’s look-ahead are here too.
Saved with the rules above.
Why a booking was cancelled — the reasons the cancel box offers.
A picked reason can be counted later; a typed one cannot. “Other” still lets the person type.
The list is a proposal from how venues track lost business; edit it to Firefox’s own words.
How a payment is made — the modes Billing offers.
Every mode counts towards what has been received.
The rulebook — payments and tax. Each rule in plain words, with the settings it reads as they stand
today and the places in the app that ask it. The numbers are edited in the table below; what a rule does is changed by
talking it through with Claude.
The settings. One row per value. A row for an event type overrides the “Everything else” row for
bookings of that type; the “Everything else” row always stays. A value outside its range is refused.
Event types. The kinds of event the enquiry form offers, and what a setting can apply to.
What each department checks before and during an event.
Every confirmed booking’s Pre-event and Event tabs are built from these rows: an item is ticked once for the
booking, or once for every event day, function or meal, and only when it applies. “Days before” sets when a
pre-event item is due — the starting numbers are estimates. “Client signs” asks the client to sign on the
screen. “From” says whose item it is.
Every vendor the resort has worked with, across all bookings. A vendor is added here, or from a booking’s
Event preparation tab when it is first used. Bookings counts the events it was on, Last event is the latest, and
Reliability tallies how it was rated on each booking.
The kinds of vendor. Decorators, outside caterers, car services, ironing services — the list a vendor is filed under.
The services this system runs on, what each one costs and where its ceiling is.
Measured figures are collected every six hours (Apps Script, Slack, the API key) and the Google
Cloud cost arrives from the budget itself about every forty minutes. A row with no figure has
nothing that can be measured — the ceiling is still worth knowing. Amber at the warning
threshold, red at the limit.
Sports
Meals offered
Ask for a change to the structureA new dish category or menu composition, or a change to how food is
priced — these are not edited here. Describe it and it goes into the queue with your name
on it.
Nothing changes until somebody confirms what it means.
Menu compositions
Every enquiry, every stage
Enquiries
Client
Event
Date
Venue
Guests
Quoted
Received
Stage
Owner
Still to fill
Event days
MoTuWeThFrSaSu
Overview
Stages
Cancellation & rejection
Client
What they said when asked — the rules for asking are the lawyer's (DPDP)
Needed for an ITC-eligible invoice — CA
Functions
Arrival
Food
Menu summary — the client’s menu, day by day, in the quote’s format
Rooms
Sports
Sport is charged separately per the sports price list; lines appear on the quote once a rate is set.
Extras
Event preparation
Event
Settled
Activity
New enquiry · event name, client name and phone are enough to create